Terms & Conditions
All Sales are subject to the following trading terms which can only be altered by our written agreement.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.
You (the customer) are deemed to place an order with us (Hickbrew Ltd, Company no. 10301611 of Stonebreck, Market Place, Longnor, SK17 0NT), by ordering via our online checkout process. As part of our checkout process, you will be given the opportunity to check your order and correct any errors.
We will send you an order acknowledgement, detailing the products you have ordered, the price, and the cost of delivery.
Our acceptance of an order takes place when we dispatch the order. When we dispatch the order, the purchase contract will be made and will be charged.
We may refuse to accept an order:
- Where goods are not available.
- Where we cannot obtain authorisation for your payment.
- If you do not provide sufficient identification required when ordering certain items.
- If there has been a pricing or product description error; or
- If you do not meet any eligibility criteria set out in our terms and conditions.
Delivery prices are quoted for UK Mainland only.
Larger orders or orders not to UK mainland may require extra delivery charges. We will provide information with 48 hours of your order being placed.
Your order will be dispatched within 7 days of payment being received.
You must be over 18 years of age to purchase alcohol. Proof of age may be requested and we reserve the right to reject any order if we are not satisfied you are over 18 and purchasing for someone over 18.
In the unlikely event that your goods are damaged on arrival please contact one of our team at:
email@example.com and we will be happy to arrange a refund or replacement.
Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to cancel your order within seven days starting from the day after you take delivery of the goods (a cooling off period). You have the right to cancel for any reason without penalty. If you wish to cancel, please write to us stating your full details and invoice number within seven working days of the day after you took delivery. Once you have cancelled, you have a legal “duty of care” to take good care of the goods and return them, at your expense, to us. We will refund you the full amount paid for the goods, less any cost incurred to collect them, within 30 days of receipt of the notice of cancellation if you have returned them to us.
Customers, by providing their personal and account details, give us the right to store their personal and account information to the extent necessary to process orders. We do not store credit or debit card information for other purposes nor do we share customer details with any 3rd parties. All information is handled fully in compliance with the Data Protection Act 1998. We will not disclose your personal information and account details to any third party for any purpose other than is required by law or is necessary to fulfill our obligations under this Agreement. Your details however will be stored by us. If you wish to stop receiving email alerts of our promotional offers and newsletters, you may email firstname.lastname@example.org We will remove you from our list within 30 days.
Title and risk in the goods shall pass to you on delivery to you.
These Terms & conditions shall be governed by and construed in accordance with the law of England, and the parties hereby submit to the exclusive jurisdiction of the English courts.